Terms of service

1. Exploratory Consultation Service

  • Scheduling the Time: The consultation time will be scheduled after the payment is completed.

  • Rescheduling: The client has the right to reschedule the consultation by coordinating with our support team, provided that the rescheduling request is made at least 24 hours before the scheduled time.

  • Cancellation: If the client cancels the consultation, a fee of 10 Kuwaiti Dinars will be deducted from the paid amount.

  • No-Show: If the client does not attend the scheduled time without prior notice, the consultation will be considered canceled, and no refund will be provided.

  • Consultation Duration: The consultation lasts 20 minutes only, and the client must adhere to the scheduled time.

  • Delay: Any delay on the client’s part will be counted within the consultation time, meaning if the client is late, the delay will be deducted from the consultation time.

  • Refund: No refund will be provided after the consultation has been conducted.


2. Consulting for Establishing Projects in China

  • Scheduling the Time: The consultation time will be scheduled after the payment is completed.

  • Rescheduling: The client has the right to reschedule the consultation by coordinating with our support team, provided that the rescheduling request is made at least 24 hours before the scheduled time.

  • Cancellation: If the client cancels the consultation, a fee of 30 Kuwaiti Dinars will be deducted from the paid amount.

  • No-Show: If the client does not attend the scheduled time without prior notice, the consultation will be considered cancelled, and no refund will be provided.

  • Consultation Duration: The consultation lasts 60 minutes only, and the client must adhere to the scheduled time.

  • Delay: Any delay on the client’s part will be counted within the consultation time.

  • Refund: No refund will be provided after the consultation has been conducted or if the consultation is cancelled by the client.


3. Consultation for Traveling to China

  • Scheduling the Time: The consultation time will be scheduled after the payment is completed.

  • Rescheduling: The client has the right to reschedule the consultation by coordinating with our support team, provided that the rescheduling request is made at least 24 hours before the scheduled time.

  • Cancellation: If the client cancels the consultation, a fee of 20 Kuwaiti Dinars will be deducted from the paid amount.

  • No-Show: If the client does not attend the scheduled time without prior notice, the consultation will be considered canceled, and no refund will be provided.

  • Consultation Duration: The consultation lasts 60 minutes only, and the client must adhere to the scheduled time.

  • Delay: Any delay on the client’s part will be counted within the consultation time.

  • Refund: No refund will be provided after the consultation has been conducted or if the consultation is canceled by the client.


4. Alibaba Recorded Workshop

First: Registration and Payment

  • The participant must pay the full fee to gain access to the recorded workshop.

  • Once payment is confirmed, the workshop link or access details will be sent within one hour.

  • The subscription fee is non-refundable after the workshop content has been sent.

Second: Intellectual Property Rights and Copyright Protection

  • All training materials, videos, slides, and content provided in the workshop are protected under intellectual property laws and are exclusively owned by the workshop provider.

  • Redistribution, resale, or sharing of the workshop content with others, whether for free or for a fee, is not allowed.

  • Recording, downloading, or republishing any part of the workshop is strictly prohibited without official written permission from the provider.

  • Participants are permitted to use the materials for personal use only and may not use them for commercial or educational purposes without prior authorization.

Third: Workshop Access Duration

  • Participants have access to the workshop content for a lifetime.

  • The content may be updated or removed at the organizer’s discretion, and participants will be notified in case of any changes.


5. Consultation for Digital Files

  • By purchasing this digital file, you agree that the amount paid is non-refundable.

  • The list will be sent to the customer upon completion of the payment process.

  • If you are unable to open the file, please contact us for the necessary support.

  • Please note that the digital file is subject to intellectual property rights, and therefore, its use, distribution, or copying is prohibited without prior permission.

  • We reserve the right to take legal action against any violation of these terms.

We are here to serve you and ensure the best consultation experience. Thank you for your understanding.